Join us for Design Innovation Strategy: Improving Engineering, Manufacturing and Sales
May 4th | 4:30 PM - 8:00 PM & May 5th | 8:30 AM - 4:30 PM
This program is designed for mid-level working professionals and is available for open enrollment.
Design Innovation Strategy is about moving from design thinking to design doing. It is about leveraging the delight by design framework for improved business performance.
This program will discuss and debate design innovation concepts, principles, and strategies that integrate goals and objectives of engineering, manufacturing, and sales for superior results. It will highlight the reasons as well as offer approaches to transition from customer satisfaction to customer delight. Discover how the focus on customer delight leads to superior customer loyalty, brand equity, and financial performance.
All organizations (profit and non-profit) must successfully develop, manufacture, and market their goods and services to grow and prosper - learn how to transition your organization from merely satisfied customers to delighted ones!
Ravi Chitturi, Lehigh University
The cost of this program is $1,165. Program attendees will receive all program materials, program meals (continental breakfast, lunch and beverage breaks), exceptional learning opportunities with Lehigh faculty and networking opportunities with likeminded managers.
For additional information, please call 610.758.3590 or email firstname.lastname@example.org.