Program Overview

This Executive Education program will provide methods to manage the IT organization and its interface with major stakeholders including customers and vendors. Participants will explore the IT Organization and Staffing, Change Management, Vendor/Subcontract Management, and Customer Management. Participants will be introduced to organizational structure options for IT organizations, recruiting and retaining IT professionals, and planning and managing IT-enabled change. We will also discuss managing vendors and communicating effectively with business partners.

Who Attends

IT managers or IT employees planning to move into management roles

Impact & Benefits

  • Understand how to manage an information systems group and work effectively with all stakeholders including vendors and customers


Susan Sherer, Ph.D.