Join us for Principles of Supply Chain Management

March | 8:30 AM - 4:30 PM
Lehigh University

This program is designed for mid-level working professionals and is available for open enrollment. It can also be applied to our Supply Chain Management Certificate Program.

Program Overview

Why are some supply chains more competitive than others? Supply chain is not another business function. Rather, it is a business philosophy that views a business as a system with individual components synchronized to achieve business objectives. Just as there are physical laws that govern how nature works, there are laws that govern how integrated supply chain systems must be designed and operate to achieve performance excellence. Despite this, organizations often attempt to violate these laws through inconsistencies in customer service objectives, corporate strategy, and operational capabilities. For these reasons, many firms have failed to realize the anticipated benefits and the return on investment of supply chain improvement projects.

Does your supply chain suffer from any of these symptoms?

  • Poor on-time delivery
  • Unpredictable profit plans
  • Too much or too little inventory
  • Poor equipment and labor utilization
  • Long and variable lead times
  • Frequent, last-minute changes to schedules
  • High manufacturing and logistics costs
  • Unreliable material availability
  • Incessant expediting and overtime
  • Lack of cooperation between functions

We will prepare you for the task of leading supply chain transformation. You will gain a deep understanding of the complex and competing nature of supply chain systems and identify your business’ most salient problems. In this program, we will explore the interconnected nature of supply chain operations and prescribe specific courses of action that your organization can take to improve its operational and financial performance. We will draw from work performed and best practices from discrete parts manufacturers, process manufacturers, and distribution logistics providers.

Who Should Attend

  • Senior business leaders that want a broad foundation in how to think about a business as a system
  • Business directors seeking to develop and implement a cross functional sales and operations planning process
  • Materials management professionals and planning organizations that want to learn industry best practices
  • Senior managers that need novel approaches to solving pressing supply chain problems
  • Management and IT/information system professionals that are implementing enterprise resource planning systems
  • Leaders interested in reducing working capital while adhering to customer service objectives

Impact & Benefits

  • Discover how to integrate supply chain strategy, planning and execution
  • Learn sales and operations planning best practices
  • Be able to diagnose the root causes of poor supply chain performance
  • Learn to quantify the devastating effects of uncertainty on supply chain performance
  • Develop methods for identifying organizational structure and performance metric disconnects
  • Understand key supply chain system trade-offs between capacity, lead times, inventory and customer service


The cost of this program is $965. Program attendees will receive all program materials, program meals (continental breakfast, lunch and beverage breaks), exceptional learning opportunities with Lehigh faculty, and networking opportunities with likeminded managers.

For additional information, call 610.758.3590 or email