Yuliang (Oliver) Yao, Ph.D. holds the George N. Beckwith '32 Professorship; Chair of the Department of Management


Shanghai Jiaotong University, China, B.S.
Rensselaer Polytechnic Institute, M.B.A.
University of Maryland, Ph.D.

Research Interests

Business value of information systems
Electronic Commerce
Organizational learning in supply chains
Incentive mechanism in supply chain collaborations
Empirical analysis: econometrics and survey based

Oliver Yao's research interests are in the inter-disciplinary fields of information systems and supply chain management, including business value of IT-enabled supply chains, economics of electronic commerce, and VMI, CPFR and CRM. His publications have appeared or are forthcoming in Management Science, Information Systems Research, Marketing Science, Journal of Operations Management, Production and Operations Management, Decision Sciences, Supply Chain Management Review, etc. He received the E. Grovesnor Plowman Award from CSCMP in 2007, a prestigious award in the SCM field, for his paper "Managing Supply Chain Backorders under Managed Inventory: A Principal-Agent Approach and Empirical Analysis". He also received the 2009 and 2015 Carl R. and Ingeborg Beidleman Research Award which highlights quality research and refereed scholarship in business and applied economic disciplines at Lehigh.


Selected Publications

  • Yongrui Duan, Yuliang Yao and Jiazhen Huo. "Bullwhip Effect under Substitute Products." Journal of Operations Management, 36, 2015, 75-89.
  • Yan Dong, Kefeng Xu, and Tony Cai, and Yuliang Yao “Service Failure Recovery and Prevention: Managing Stockouts in Distribution Channels.” Marketing Science, 34(5), 2015, pp. 689-701.
  • Yan Dong, Martin Dresner, Yuliang Yao, "Information Sharing and Beyond: An Empirical Analysis of Vendor Managed Inventory." 23(5), 2014, pp. 817-828, Production and Operations Management.
  • Yuliang Yao and Kevin Zhu, "Do Electronic Linkages Reduce the Inventory-Demand Variance Ratio? An Empirical Analysis of the U.S. Manufacturing Supply Chains." Information Systems Research, 23(3), 2012, pp.1042-1055.
  • Yan Dong, Yuliang Yao, and Tony Cui, "When Acquisition Spoils Retention: Selling Direct vs. Delegation under CRM." Management Science, 57(7), 2011, pp.1288-1299.
  • Yuliang Yao, Yan Dong, and Martin Dresner, "Supply Chain Learning and Spillovers in Vendor Managed Inventory." Decision Sciences, 43(6), 2012, pp.979-1001.
  • Yuliang Yao, Rajiv Kohli, Susan Sherer, and Jerold Cederlund, "An Empirical Analysis of the Learning Curves in Collaborative Planning, Forecasting, and Replenishment." 31(6), 2013, pp. 285-297, Journal of Operations Management.
  • Anindya Ghose and Yuliang Yao, “Using Transaction Prices to Re-Examine Price Dispersion in Electronic Markets,” Information Systems Research, 22(2), 2011, pp. 1-17.
  • Yuliang Yao, Martin Dresner, and Jonathan Palmer, “Private Network EDI vs. the Internet Electronic Markets:  A Direct Comparison of Fulfillment Performance,” Management Science, Vol. 55(5), 2009, pp. 843-852.
  • Yuliang Yao, Yan Dong and Martin Dresner, "Managing Supply Chain Backorders under Vendor Managed Inventory: An Incentive Approach and Empirical Analysis," European Journal of Operational Research. Vol. 203(2), pp. 350-359. (An earlier version of this paper won the CSCMP 2007 E. Grosvenor Plowman Award.)

Working Papers

  • Yongrui Duan, Yuliang Yao, and Jiazhen Huo. "Item Level Evidence of the Bullwhip Effect: Aggregation, Measurement, and Driving Factors."
  • Chun-yu Ho, Ying Rong, and Yuliang Yao. "Ownership, Inventory and Profitability."
  • Yuliang Yao, Martin Dresner, and Kevin Zhu, "Searching for the 'Monday Blues' in Order Fulfillment and its Cure."